About us
About Premiera Consulting
As Sutainability Consulting, we care deeply about our people, our clients and society at large. We take responsibility for having a positive impact on the world. We constantly challenge ourselves and others to develop sustainable solutions to local and global issues related to the built environment
Premiera Consulting under the corporate name of PT Servistama Insan Prima. We provide high-quality and special consulting services in Sustainability Management Services such as ESG Global Report and Rating, International Sustainability and Carbon Consulting (ISCC), Green Gold Label (GGL), Greenhouse Gas (GHG) Standards, and Sustainability Strategic Level. We also deliver Industrial Management Systems (ISO) and Business Management Services. Premiera Consulting is the first corporate of sustainability consulting firm in Indonesian.
We engage in sustainability management starting from the strategic level through to planning and delivering technical and operational services. We are committed to promote innovative and sustainable solutions, add value to our clients’ organizations, and build trust, maintain the highest professional standards consistent with best practice, and deliver practical and timely advice and effective outcomes to our clients.
Our Goals
Making sustainable and profitable products in our client’s organisation
Our Vision
To live in a world in sustainable environment with earth
Our Mission
To help companies make amazing and sustainable things
Our Tagline
We focus on corporate sustainability management consulting by delivering excellent integrated professional services for Export and Local Company.
Our Values
Professional
Prioritizing service quality and customer satisfaction by always listening and understanding customer needs.
Responsive
Quick response in responding to customer needs and complaints.
Enlighten
Providing real and integrated solutions to every client’s needs by providing added value in it.
Motivate
Give enthusiasm and new ideas to clients to continue to strive to provide the best.
Innovative
Providing fast and precise solutions in every service to customers.
Excellent
Providing the best work to clients to give satisfaction and a sense of pride.
Respectful
Respect all the interests of clients and stakeholders so that they can provide added value and have a long-term impact.
Amazing
Providing a complete service product so as to give a pleasant feeling to all stakeholders.
Quality Policy
- Committed to upholding the principle of impartiality, confidentiality, responsibility, and responsiveness to complaints in every activity and Consulting business process.
- Committed to improving the quality of Consulting services in a sustainable manner according to international standards.
- Committed to improving the competence of all personnel continuously.
Basic Principles of Professionalism
Independence
In carrying out its Consulting activities Premiera upholds the principle of impartiality. Impartiality is perceived to produce a Consulting that fosters trust. The Premiera recognizes that a source of income for Consulting bodies is payment of clients for Consulting, and this is a potential threat to impartiality. Therefore Premiera is an independent organization that is self-financed, to ensure that the principle of impartiality is maintained. To gain and maintain trust, Premiera Consulting decisions are based on objective evidence of conformity or non-conformity, any decisions made are not influenced by other interests or by other parties. The Consulting decision is made and signed by a competent and neutral Certificate Decision Maker who is not responsible for conducting the audit and is not a member of the audit team.
Competence
Premiera is supported by competent personnel in management systems in order to provide credible and trusted Consulting. Every Premiera employee is required to continue to improve competence in a sustainable manner, monitored and recorded. Competency enhancement with relevant and adequate training, education, and audit experience.
Responsible
The client organization has the responsibility to fulfill the Consulting requirements required by Premiera. Premiera is responsible for accessing and assessing objective evidence that is valid and in accordance with standards as a basis for making Consulting decisions. Based on the audit conclusions, Premiera makes a Consulting decision to grant Consulting if the evidence of conformity is sufficient and in accordance with the standards and vice versa. Consulting decision-making is regulated in the Premiera Procedure, namely regarding Initial Consulting. Each audit is based on sampling within the client organization’s management system and is therefore not a guarantee that requirements have been met in their entirety.
Transparency
Premiera provides access to the public or discloses information in a timely manner regarding the audit process and Consulting process, as well as the Consulting status of an organization (for example, granting of Consulting, expansion, maintenance, renewal, suspension, reduction in scope, or revocation of Consulting), so that they always have confidence in integrity and credibility of Consulting. Openness is a principle in accessing or presenting information appropriately. Consulting status can be accessed through our website which can be accessed at https://www.premieraconsulting.com/. In order to gain or maintain Consulting trust, Premiera has provided access or can disclose appropriate non-confidential information regarding specific audit conclusions (e.g. audits to respond to complaints) to certain interested parties. Such access can be obtained via our website above and email: info@premieraconsulting.com or sustainability@premieraconsulting.com.
Confidentiality
Every Premiera employee is obliged to safeguard client information obtained from carrying out Consulting activities and will not provide any information about clients to third parties, unless required in a written agreement. All information that may not be published to other parties must be treated as confidential. Information about clients from sources other than clients must be treated as confidential, which is consistent with Premiera’s policy.